Frequently Asked Questions

We combine artistry, cultural authenticity, and heirloom-quality design to create tributes that are as unique as the lives they honor. Families choose us for our premium craftsmanship, attention to detail, and ability to transform memory into lasting legacy.

Our offerings include bespoke tribute booklets, heirloom books, framed posters, keepsake items (bookmarks and magnets), social media tributes, and photo/video memorials.

Yes. We serve clients nationwide. All design work is done virtually, and finished products are delivered directly to your door or funeral home.

Standard turnaround is 7–10 business days. Rush service (delivery within 1 week or less) is available for an additional fee.

Absolutely. From photos and scriptures to colors and fonts, each detail can be tailored to reflect your loved one’s personality and story.

Yes. We offer premium printing with professional finishes. You may also request print-ready digital files for local printing.

Once your design is proofed and finalized, we will send to our printer for full quote.

Packages range from $700 to $2000, depending on scope and inclusions. À la carte options are also available for families who want individual items.

Yes. We provide payment plans to ensure that families can access our services without added stress.

Once you select a package, you’ll complete our Legacy Questionnaire. Our team then designs your tribute, provides proofs for approval, and ensures final delivery on time.

Yes. All clients receive digital proofs before printing to ensure accuracy and satisfaction.

Each package includes revisions, with the option to add additional changes if desired. Our goal is to ensure perfection.

Yes. We provide digital booklets, slideshows, and videos suitable for virtual services and online sharing.

Yes. We frequently collaborate with funeral homes, churches, and event planners to deliver a seamless experience.

Yes. For urgent needs, rush orders are available for an additional fee. Please inform us immediately of your timeline.

You’ll receive your printed and/or digital items, along with guidance on how to present them at the service. Many families also return to us to create heirloom books and legacy archives after the funeral.

Due to the bespoke nature of our services, all sales are final. Each design is crafted exclusively for your family and cannot be resold or repurposed. To protect your investment, we provide a proofing process prior to production so you can confirm all details. Should any mistake occur on our end, we will promptly correct and deliver a revised product at no additional cost.